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Bringing human experience to AI-powered contact center solutions starts with language, understanding, and quality ground truth data.
Sigma AI has over 30 years of experience providing high-quality data annotation for training conversational AI models. We are a multilingual company, covering over 500+ languages and dialects.
Our team of translators and annotators understand the nuances of what makes us human; vague
Bringing human experience to AI-powered contact center solutions starts with language, understanding, and quality ground truth data.
Sigma AI has over 30 years of experience providing high-quality data annotation for training conversational AI models. We are a multilingual company, covering over 500+ languages and dialects.
Our team of translators and annotators understand the nuances of what makes us human; vague requests, slang, misspellings or changes in topic that make processing language difficult for machines. It is our commitment to care and detail that allows us to offer a 98% quality guarantee.
Our partnership with AWS Call Center Intelligence accelerates the development of machine learning services such as chatbots, knowledge search, agent assist, translation, business intelligence, and language comprehension.
requests, slang, misspellings or changes in topic that make processing language difficult for machines. It is our commitment to care and detail that allows us to offer a 98% quality guarantee.
Our partnership with AWS Call Center Intelligence accelerates the development of machine learning services such as chatbots, knowledge search, agent assist, translation, business intelligence, and language comprehension.
Sigma AI is a global data collection, preparation, and annotation services company specializing in multilingual conversational AI.
We support the use of traditional and generative AI by contact centers through the following practice areas:
Speech transcription
Speech diarization
Call classification
Text classification
Intent recognition
Sentiment & emotion analysis
Data validation
Named entity recognition
Translation
Localization
Transcreation
Data strategy
Project & workflow design
Model validation
Guideline definition & refinement
Annotator team curation
Quality assessment
Sigma is committed to understanding and solving the unique needs of your project. Our modular approach to project management, paired with Amazon technology, helps us deliver the highest quality training data, matched to your requirements.
Access a global team of over 25,000 vetted, trained annotators and translators.
Sigma offers the most languages and dialects; 500+ and growing!
Amazon SageMaker simplifies the entire machine learning lifecycle, from data preparation and model training to deployment and monitoring.
Our AI experts bring experience in designing and implementing complex conversational AI projects, with a commitment to unbiased, ethical AI.
Sigma offers secure facilities in the EU and US to handle highly sensitive data. We are GDPR, SOC 2 Type 2, and ISO27001 certified.
Ready to accelerate the next phase of your conversational AI project? AWS CCI plus Sigma AI data annotation services offer a complete solution set for building AI driven contact center experiences.
Ready to accelerate the next phase of your conversational AI project? AWS CCI plus Sigma AI data annotation services offer a complete solution set for building AI driven contact center experiences.
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